The City of Rochester Hills has been designated with a Class 2 rating by the Insurance Services Office (ISO) which became effective July 1, 2018. Only 3.8% of fire departments (1,597 of 41,177) in the Nation are rated as Class 2. This level of achievement is only possible through the City’s commitment to continuous improvement in fire response and community risk reduction coupled with strong collaborative relationships with the City’s Department of Public Services and the Oakland County Sheriff’s Department Emergency Communications.
The new rating can improve insurance premium rates for residents and businesses. The City of Rochester Hills is one of only sixteen (16) Michigan cities with a Class 2 rating. This is an improvement from the 2011 rating, in which the City was awarded a Class 4 rating. The ISO rating is on a scale of 1-10, with one (1) being the highest. The ISO incorporates nationally accepted standards developed by such organizations as the National Fire Protection Association (NFPA, the Association of Public Communications Officials (APCO), and the American Water Works Association (AWWA).
The information gathered by the ISO provides us with valuable insight as to the risk of fire loss within the City of Rochester Hills. This feedback can benchmark performance, measure program effectiveness and be used as a tool to guide future improvements to the fire department. The feedback and recommendations from this report will be utilized in the Department’s 10 year strategic plan. Congratulations to the members of the City of Rochester Hills Fire Department!